Table of Contents

💡 Note: this guide walks you through the steps for setting up a professional SSSP display. If you are using a consumer-grade Samsung TV, head over to this guide to find your setup instructions.

Samsung is one of the most recognizable names in screen technology (if not the very foremost.) After decades of manufacturing and selling across the globe, their products have become ubiquitous - available everywhere, easy to purchase, and come backed with the company's rock-solid reputation.

They carry numerous lines of screens that are almost too diverse to even go into in detail, ranging from standard consumer to professional grade. Though when it comes to digital signage, their commercial smart signage displays are second to almost none in terms of playback quality and lifetime durability.

Samsung commercial-grade smart signage displays are built specifically for professional use and (sometimes) up to 24/7 continuous operation. With built-in system on chip (SoC) media players, SSSP displays offer an all-in-one solution when paired with Fugo digital signage software.

SSSP stands for the Samsung Smart Signage Platform. It’s a fully integrated program that lets software developers create solutions that work on Samsung TIZEN System-on-Chip displays.

Consumer vs. commercial screens

Commercial-grade screens are always going to come with a higher sticker price than your standard consumer TV. That's because they're built to be used in a professional setting - which throws a lot more at a screen than home usage.

When choosing screens for a digital signage deployment, it's probably tempting to cut a few corners on the hardware to save on entry costs. Why pay thousands of dollars on a professional screen when you can run into your local big box store and pluck a TV off the shelf for half the price?

While there may be some use cases that are served fine with a consumer TV, we at Fugo almost always recommend purchasing a professional screen.

Why? Here’s the short answer: TVs and monitors might look similar, but they’re very different, and TVs simply aren’t suited to the operating demands of digital signage.

Digital signage lives in a much more demanding environment - often being required to withstand long operation hours in tight installation areas and operate in portrait position.

Samsung Smart Signage displays make great options for professional digital signage deployments, owing to the quality of their manufacture & production.

Here are some key features:

Note: not all Samsung products are compatible with SSSP, so when purchasing, check the list of compatible displays.

We recommend that you perform a reset on your display before setting up Fugo. This will make the installation go more smoothly. Experienced technicians can skip this step when needed.

To get Fugo up and running on your SSSP, you can either install the Fugo Web App, or install the Fugo App from a USB. We recommend sticking with the Web App, as it allows you to automatically receive updates and patches, which means your Fugo installation is kept up-to-date and secure.

1.1 After booting up your SSSP, please select the "URL Launcher" from the toolbar.

1.2 Select "Install Web App"

1.3 Type in http://t.fugo.ai

1.4 Once the Fugo Web App is downloaded and installed, you'll see the pairing PIN and QR code to allow you to connect and manage your new screen with your Fugo account.

1.5 Check your toolbar to ensure that the Fugo Web App icon is present.

💡 If the installation of the Fugo Web App fails, there can be a couple of causes. First of all, check that your SSSP is connected to the internet and can access other URLs. If the connection is fine, it's likely that there's an issue with SSL certificates on the t.fugo.ai URL. You will need to update the OS running on your Samsung TV to fix this issue.

This is an alternative way to install Fugo that we typically don't recommend if you can install the Web App via the normal method above. This is because when the Fugo app is installed this way, it won't receive automatic updates and can't be kept secure and up-to-date by our team.

2.1 First, you'll need to set up a USB stick with the files for the Fugo app. Visit http://t.fugo.ai/sssp_config.xml and right-click the page. Press Save As and download the XML file, keeping the name as sssp_config.

2.2 You will also need to visit http://t.fugo.ai/Fugo.wgt. Your browser should automatically download this file without you needing to click Save As.

2.3 Next, create a folder on your USB called "SSSP" and drop both files you've previously downloaded into that folder.

2.4 Turn your SSSP on, and insert your USB drive. Open the URL Launcher from the toolbar on your Samsung display.

2.5 Select Install from USB device.

2.6 If prompted, enter your security PIN.

2.7 Once the Fugo app has been installed from your USB drive, you will see the Fugo pairing screen with a QR code and a pairing PIN that will allow you to add your new screen to your Fugo account.

2.8 Take a look at your toolbar and confirm that the icon for the Fugo app is there to ensure that your app is properly installed.

When you're updating the firmware of your SSSP, it's very important to make sure that there are no power cuts and that the device stays powered on the whole time. If the SSSP is interrupted mid-update, you might run into problems when trying to boot your display up next time.

Whether your display is put up in portrait or landscape, you'll need to make sure that your content is displaying the right way up! Thankfully, it's easy to change the orientation of your screen in the settings.

4.1 Select Settings from the toolbar.

4.2 Select OnScreen Display

4.3 Under the Display Orientation menu, select either Portrait or Landscape as applicable.

Note: to pair your screen, you'll need a Fugo account. If you have not registered a Fugo account yet, you can head over to fugo.ai/app to start your 14-day free trial.

2.1 After successfully logging in, you can click Create, then, Screen on the Welcome page. Alternatively, you can navigate to the Screens page in the top navigation bar and click Create Screens.

2.2 Enter the PIN from the Fugo player window into the space provided.

2.3 To finish the pairing process, give your screen a name and add a location.

2.4 Your screen will now be listed on your Screens page:

Congratulations, you’ve added your screen! Here, have this cake 🍰 to celebrate!

Now you’re ready to start publishing content. We’ll cover that in the next section.

With your screen all set up, you’re ready to give it something to play!

Fugo allows you to display several types of content:

You can use our Design Studio to create screen-ready content like digital posters & menu boards without having to leave Fugo for a 3rd party tool - learn how here.

When your content is ready to go on screen, you can use our friendly playlist builder to publish your content - learn how here.

Try this:

If none of this helps, you can install the app from a USB stick:

Download two files:

If you’re running into problems with the Fugo app on your Samsung SSP, such as freezing or difficulty starting the app, you can check out some of our instructions here to help get it back up and working for you again.

If you have any questions regarding setup, publishing, or hardware, you can contact our support team any time at support@fugo.ai.

Happy publishing 📺